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How jaya90 Handles Your Personal Information

When you open an account with us, we collect only what we need to run your wallet, process your DANA, OVO, or GoPay deposits, and keep your account secure.

Account data protectedDANA, OVO, GoPay payment privacyNo data sold to third partiesYour access rights explainedContact path always open
jaya90 How jaya90 Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply SSL encryption to every page that handles account or payment data — including the deposit flow where you enter your GoPay or OVO credentials. Cookies on the site are used for session management and to remember your login state; they are not used to build advertising profiles or shared with ad networks. Account retention follows a clear policy: active account data is kept while your account is open, and a limited set of transaction records is held afterward only as required by applicable local regulation. You can request a copy of your data or ask us to delete your account at any time through the support paths above.

SSL Encryption

Every deposit page — including DANA, OVO, and GoPay flows — runs over SSL. Your payment credentials are never stored in plain text on our servers.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference. No advertising or tracking cookies are placed without your action.

Data Retention

Your account data stays on file while your account is active. After closure, only the minimum transaction records required by applicable regulation are retained, then deleted.

Access Requests

You can ask us to view, correct or remove your personal data at any time. Submit the request through live chat or email and we will confirm the outcome in writing.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to review, correct, or remove information on your account, our support team handles privacy requests directly. You can reach us through live chat inside the account portal, by email at our published support address, or through the in-app help tab on mobile. We aim to acknowledge your request and respond with a clear action within a reasonable timeframe — no ticket gets lost in silence.

Live Chat Open the chat widget inside your account dashboard to raise a data or privacy question. A support agent will pick it up and confirm the next step for your request.
Email Support Send your privacy request to our support email listed in the account help section. Include your registered phone number or wallet ID so we can locate your account fast.
In-App Help Tab On mobile, tap the Help tab from your account menu. You can submit a privacy request directly, attach screenshots if needed, and track the status from the same screen.

Privacy Questions We Actually Get Asked

These are the real questions we hear from account holders about how their data is handled. If your question isn't here, reach us through live chat or the in-app Help tab and we'll give you a direct answer.

We collect your name, email address, and the phone number linked to your DANA, OVO, or GoPay wallet. That's the minimum we need to verify your identity and process payments accurately.

Only with payment processors — such as those handling your DANA or GoPay transaction — who need limited data to complete the transfer. No marketing partners, no data brokers, no ad networks.

Your data is kept for as long as your account is active. After you close your account, only the transaction records required by applicable local regulation are retained before being deleted.

Yes. Send a request through live chat or email with your registered phone number or wallet ID. We will locate your record and provide a copy in a readable format.

Contact us via live chat or the in-app Help tab and submit a deletion request. We will confirm receipt and process it, subject to any retention obligations under applicable local law.

We use session and functional cookies only — no advertising cookies. You can manage cookie preferences through your browser settings, though disabling session cookies may affect your login experience.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.