Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use your jaya90 account — including how deposits via DANA, OVO, and GoPay are handled, what actions may affect account standing, and how disputes are resolved.

Covers DANA, OVO, GoPay depositsAccount conduct and access rulesDispute and resolution processApplies where local law permitsUpdates communicated via account notice

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What These Terms Actually Cover

jaya90 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on jaya90, you confirm that you have read, understood, and accepted these terms in full. The terms apply to all activity on the platform — account registration, wallet funding through DANA, OVO, or GoPay, game participation, withdrawal requests, and any support interactions.

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We may revise these terms at any time; when we do, we post the updated version and notify you through your account. Continued use after an update means you accept the revised terms. These terms are governed by the rules applicable in the jurisdiction where access
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is permitted. If a specific provision conflicts with local law in your region, that provision is adjusted to the minimum extent required to comply — the rest of the terms remain in full effect. Any bonus or promotional activity you take part in is also subject
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to the specific conditions shown at the time that offer is active. We do not allow multiple accounts per person; if duplicate accounts are identified, we reserve the right to suspend or close them and withhold any associated balance pending review. Questions about scope or applicability
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can be directed to our support team at any time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you believe your account has been affected by a decision you want to challenge, our support team is the right first stop. You can reach us through live chat directly in your account dashboard, by email for formal written queries, or through our social channels for quicker back-and-forth. We aim to respond to terms-related queries with a clear reference to the relevant clause.

Team online

Live Chat

Open your account dashboard and tap the chat icon. This is the quickest path for terms clarification or account-status questions that need a fast answer.

Email Support

Send a written query to our support email for formal terms disputes. Include your account ID and the specific clause or transaction in question so we can respond accurately.

Social Channels

Reach our team via our official social handles for general terms questions. For account-specific matters, live chat or email gives you a documented trail.

HOW WE HANDLE YOUR ACCOUNT

Account Security and Data Handling Under These Terms

Your account data — including wallet details linked to DANA, OVO, or GoPay — is handled under strict access controls. We retain transaction records for the period required to process disputes, fulfil verification obligations, and comply with applicable regulations in supported regions. Players in Depok and across Indonesia who contact support for account-related changes go through an identity verification step before any sensitive update is applied. You can request a summary of the data we hold on your account by contacting support in writing.

Data Retention We keep transaction and account records for the period needed to handle disputes and meet applicable regional obligations. Retention periods are not indefinite and follow the rules of supported jurisdictions.

Account Security Access to your account is protected by your login credentials and OTP verification. We never ask for your password via chat or email — any such request should be reported to support immediately.

Cookies and Session Data We use session cookies to keep your account active during a visit and analytics cookies to understand how the lobby is used. You can manage cookie preferences through your browser settings at any time.

Requesting Changes To update account details — including linked wallet or contact information — submit a request through live chat or email. Identity verification is required before any change takes effect.

Common Questions About These Terms

These are the questions we hear most often about account terms, eligibility, and what happens when a dispute comes up. If your question is not here, live chat is the fastest way to get a specific answer tied to your account situation.

Yes. Every deposit made through DANA, OVO, or GoPay is subject to these terms. The wallet you use does not change your obligations or our account rules in any way.

We post the updated terms and notify you via your account. If you continue using the platform after the update goes live, that counts as acceptance of the revised version.

No. One account per person is the rule. If we detect duplicate accounts linked to the same identity or wallet, both accounts may be suspended and balances held pending a review.

Contact support via live chat or email, quoting your account ID and the transaction reference. We'll look at the relevant record and respond with a clear outcome tied to the applicable clause.

We store only the references needed to process and verify your transactions. Full wallet credentials are handled by the respective payment provider, not stored directly on our platform.

The conflicting provision is adjusted to the minimum extent needed to align with local law. Every other part of the terms stays in full effect and continues to apply to your account.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Cover How Your Account Works

How to Reach Us About These Terms

Live Chat

Email Support

Social Channels

Account Security and Data Handling Under These Terms

Common Questions About These Terms

01 Do these terms apply to all deposit methods including DANA, OVO, and GoPay?

02 What happens if jaya90 updates the terms after I have already registered?

03 Can I have more than one account on jaya90?

04 How do I dispute a transaction or account decision I disagree with?

05 Are my DANA, OVO, or GoPay wallet details stored on the platform?

06 What if part of these terms conflicts with the law where I am located?

Terms & Conditions

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